How much do you charge for shipping?
We charge by weight and location for orders up to $20.00. The cost will be indicated in your cart. Shipping to the 48 contiguous states is free for orders of $20.00 or more (not including sales tax).
Shipping to Alaska, Hawaii and US territories is charged based on weight.
Please note that if you use a coupon code on your order, the must be greater than $20.00 after the discount has been applied in order to receive free shipping.
What shipping options do I have?
We currently ship by UPS and USPS. You will see your shipping options on the checkout page.
Do you ship to PO Boxes and APO/FPO addresses?
We currently do not ship to PO Boxes and APO or FPO addresses.
Do you ship internationally?
No. We currently sell only in the USA and its territories.
Can all of your items ship by air?
No. Some items must be sent by ground due to shipping regulations.
How long will my order take to ship?
We will normally send out your order within 2 business days.
Do you charge sales tax?
Sales tax will be applied to all orders billed to or shipped to a California address.
Can I track my order?
We will send you a confirmation email when your order is shipped. All shipments have tracking numbers that will be included in your confirmation email.
Can I return a product I have ordered?
We stand by our products and want you to be completely satisfied. You may return the product for an exchange or refund within 30 days.
Please return the item with your packing slip to:
DLC Laboratories, Inc.
7015 Marcelle Street
Paramount, CA 90723
Please contact us prior to returning your order. In addition, please enclose a note with your shipment indicating why you are returning the product and if you would like a refund or to exchange the item.
Return shipping charges are not refundable.